Ecom Customer Support
Description
Summary
Ecom at Bike Mart is growing and hiring! Bike Mart is looking to add a teammate that is driven to help customers live a better life on a bike!
We are always accepting applications for this role.
Duties
This role will be responsible for:
Order Processing - from processing payment, picking the product, boxing and shipping, to customer follow-up.
Catalog - assisting Ecom Manager keep the catalog items updated and organized.
Housekeeping - keeping the process organized and working well, keeping shipping and packing materials in stock.
Leads - following up with customers, proactive helping customer find the right bike and gear for their needs.
Requirements
Be able to lift at least 40 lbs
Strong sense of curiosity
Customer service skills
Extensive use of technology
Attention to detail
Nice To Haves
College Degree
Bicycle shop experience
Ecom experience
Benefits
Part time position
Competitive pay
Industry discounts
Common Questions
What is the education required?
At least a high school diploma or equivalent
What does this position pay?
This Ecom Customer Support role pays $15 to $18/Hr.
Is this full-time or part-time?
This job is Full Time.
Where is Richardson Bike Mart located?
Richardson Bike Mart is located at 1451 West Campbell Road, Richardson, TX