Accounts Receivable Specialist in Concord, NH

Summary

We do more than provide childcare—we create safe, supportive environments where young people can learn, grow, and thrive. With 200 dedicated staff across 30 Early Childhood and Out-of-School Time programs, our reach is wide—and our impact is meaningful.

We’re looking for an Accounts Receivable Specialist who is detail-oriented, organized, and service-driven—someone who enjoys working with numbers while also supporting families and staff through clear communication and responsive problem-solving.

In this role, you’ll play an essential part in our day-to-day financial operations by managing member invoicing, processing payments, maintaining accurate account records, and supporting collections efforts. Reporting to the Membership Billing Manager, you’ll collaborate closely with internal teams and communicate regularly with families to ensure a smooth and positive billing experience. This position is ideal for someone who thrives in a fast-paced environment, values accuracy and accountability, and takes pride in supporting a mission-driven organization.

Duties

• Responsible for accurate weekly member invoicing.
• Maintains state billing information in the database.
• Processes and maintains credit card payments.
• Posts cash, checks, state payments, adjustments, and third-party payments to member accounts.
• Retrieves data from one computer system and uses Excel pivot tables and report formatting.
• Maintains Accounts Receivable ledger and reports on results.
• Communicates with families regarding invoicing and payments as needed.
• Provides families with copies of statements when requested.
• Prepare accounts receivable reconciliations.
• Leads collections on past due invoices by making daily collection calls on past due balances or declined debit/credit cards.
• Documents the status of collection efforts.
• Regularly communicates with the Membership Billing Manager and area managers on the status of accounts receivable.
• Ensure strict confidentiality of financial records/information.
• Back up to Membership Billing Manager duties in Daxko Operations.
• Performs other duties as assigned.

Requirements

• A two-year degree from an accredited college or university, or equivalent experience, is required.
• Two years of accounting experience, training in Microsoft Office (Word, Intermediate Excel, Outlook), and data entry are required.
• Previous AR, collections, accounting software, and database management experience is preferred.
• Must be extremely organized, deadline-oriented, have close attention to detail, and highly focused while maintaining objectivity.
• Must be able to maintain confidentiality while working with the public and staff.
• Must be able to work under pressure, meet deadlines, and be flexible in a fast-paced environment.
• Common sense and the ability to work independently, good communication skills, a strong sense of professionalism, as well as the willingness to work as necessary.
• Excellent written and verbal communication skills are critical due to frequent daily interactions with staff and families.
• Must be willing to travel between locations when requested (Only occasional travel may be required).

ADDITIONAL EXPECTATIONS:

• All of the candidates that are offered a job with the Boys & Girls Clubs of Central and Northern New Hampshire will have to submit for an FBI fingerprint background check and submit to a background check through the State of NH Criminal Records Dept. and First Advantage. Note: The State of NH Childcare Licensing Bureau may prohibit you from being employed by the Boys & Girls Clubs of Central and Northern New Hampshire should there be a disqualifying finding on your criminal record. In addition, even if the State of NH reviews your records and allows you to work at the Club, we still reserve the right to determine your employment status.
• This organization has a zero-tolerance policy for abuse and will not tolerate mistreatment or abuse of children in its programs. Any mistreatment or abuse of children by an employee will result in disciplinary action, up to and including termination of employment and cooperation with law enforcement.

Nice To Haves

Please visit www.nhyouth.org to learn more about our organization.

Benefits

We offer an extensive benefits package. Benefits include:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance
• Retirement (403B) Contribution
• Paid Time Off
• Professional Development Assistance/Tuition Reimbursement
• Mileage Reimbursement
• Child Care Discount

About Us

The Boys & Girls Clubs of Central and Northern New Hampshire provides early learning, out-of-school time programs, summer day camps, and basketball leagues to 1200 youth weekly throughout the central and northern New Hampshire. Our mission is to inspire and enable all young people, especially those who most need us, to reach their full potential as productive, caring, and responsible citizens. We offer a safe place to belong, caring adult mentors and programs covering everything from academics and leadership development to physical fitness and healthy habits.