Retail Sales Associate / Bicycle Mechanic in Training - Full or Part Time - North Aurora, IL

Summary

Hiring a Full /Part-Time Associate. You will help customers by discovering their needs and finding the products and services that give them the best cycling experience possible. You will have a focus on exceeding customer expectations and sales goals in a fun and welcoming environment. Bike Technician training available for the right candidate! A passion for cycling, aptitude for mechanics, and a proactive and problem-solving attitude are qualities at the top of our list!

In this job, you will:

• Interact with customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories, clothing, and any other cycling-related products or services in the store.
• Assist in the daily operations of the store, including restocking, cleaning, organizing, and merchandising.
• Deliver one-of-a-kind customer service through direct and detailed interactions with customers.
• Opportunity for growth, learning bicycle mechanics from the best in the area!

Bicycle sales experience preferred. Riders and enthusiasts preferred. Open to all ages and skill levels.

Duties

Duties include, but are not limited to:

• Greet customers and utilize the sales process to understand a customer's needs and ascertain the right combination of products and services for the customer.
• Provide positive and excited one of a kind customer service.
• Open and close cash registers.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Install vehicle rack systems and perform safety checks for the customer.
• Describe merchandise and explain the use, operation, and care of merchandise to customers.
• Merchandise product according to the sales plan.
• Maintain the level of cleanliness throughout the day.
• Inventory stock and requisition new stock.
• Prepare merchandise for purchase or rental.
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
• Other duties as needed/ assigned.

Requirements

Requirements include, but are not limited to:

• Previous bike shop sales experience preferred but not required.
• Interest in working in a team environment, committed to providing excellent sales and service experience while increasing sales through service
• Strong attention to detail
• Ability to maintain open and positive relations with employees and customers
• Interest in developing own skills and knowledge
• Availability to work a flexible schedule based on business needs, including evenings and weekends
• Ability to periodically lift 40 pounds

Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:

• Cash registers
• Desktop computers
• Microsoft Windows
• Point of sale POS software
• Ability to speak Spanish

Benefits

Store discount and flexible scheduling is available to all associates.