Retail Hardware Store Manager - Northside Valdosta

Summary

Store manager is responsible for overseeing the day-to-day operations of the store, including maximizing sales, minimizing expenses, optimizing merchandising, and modeling an outstanding customer service experience.

Duties

• Oversee daily opening and closing of the store
• Supervisory tasks including interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules
• Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business
• Immediately respond to customer complaints and resolve as best as possible
• Maintain inventory at appropriate levels and direct stock levels
• Coordinate sales promotions, marketing, and special events
• Direct merchandising in the store and ensures it is clean and organized
• Participate in the weekly ordering of merchandise and oversees deliveries and restocking
• Protect inventory and store property against internal and external loss

Requirements

• Outstanding customer service skills and a professional attitude
• Excellent communication skills, both written and verbal
• Committed to continuous learning and pursuing training and development opportunities
• Project management skills, including the ability to coordinate special projects and finish on time and within budget
• Ability to supervise other employees and understand the fundamentals of leadership
• Strong knowledge of the products contained in the store
• Motivated, organized, and self-starter who can think independently and solve problems
• Understanding of store operations, including finances, inventory control, and pricing strategy
• Knowledge of effective sales methods and techniques
• Understand how to operate the store's ERP software - Epicor Eagle efficiently
• Knowledge of MS Word and PowerPoint
• Able to work a flexible schedule, including weekends
• Minimum 3 years of retail management experience

Nice To Haves

• Bi-lingual
• Retail sales experience
• Construction or hardware background
• Experience with RingCentral

Benefits

• Miller Hardware Company offers a generous benefits package including medical, dental, 401(k), & paid time off
• Miller Hardware Company is an equal opportunity employer & drug free workplace

About Us

Miller Hardware Company has been serving the people and communities of South Georgia and North Florida since 1908. Miller Hardware Company has evolved into one of the largest independent hardware companies in South Georgia.

As a fourth generation family business, Miller Hardware Company continues to carry forward its reputable customer service through three distinct divisions.

Our Purpose - be a preferred place to work, a reliable place to shop, an example within our community.

Our Mission - to provide our employees with an honest and respectful working environment, where every individual can dedicate themselves to providing our customers with exceptional service.