Pedal Power Bike & Ski


Bicycle Technician - Full Time

Reference ID : 6381
Location : Acton, MA
Category : Retail
Job Type : Full Time

Description

Summary


Hiring an experienced Bike Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list!

In this job you will

  • Assemble and prepare bikes for sale.
  • Perform a variety of service functions on new and used bikes.
  • Provide one of a kind customer service through direct and detailed interaction with customers.

You are

  • Friendly
  • People-oriented
  • Dependable
  • Adaptable
  • Attentive to Details
  • Proactive
  • Positive
  • Problem solver

Repair experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.


Duties


Duties include but are not limited to:

  • Apply shop standards in the assembly and repair of bikes and skis across the full product line.
  • Evaluate the mechanical condition of the product and estimate the cost of repairs.
  • Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
  • Meet or exceed shop production standards.
  • Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
  • Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
  • Assist customer in the sale or repair process by sharing product and technical knowledge as appropriate.
  • Operate cash register as necessary.
  • Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common workspace.Install and adjust speed and gear mechanisms.
  • Assemble new bicycles.
  • Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
  • Align wheels.
  • Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
  • Shape replacement parts, using bench grinders.
  • Repair holes in tire tubes, using scrapers and patches..
  • Install and adjust brakes and brake pads.
  • Help customers select bicycles that fit their body sizes and intended bicycle uses.
  • Sell bicycles and accessories.
  • Install new tires and tubes.
  • Clean and lubricate bicycle parts.
  • Order bicycle parts.
  • Install vehicle parts or accessories.
  • Adjust vehicle components according to specifications.
  • Explain technical product or service information to customers.
  • Sell products or services.
  • Install vehicle parts or accessories.
  • Perform basic equipment maintenance.
  • Order materials, supplies, or equipment.
  • Assemble mechanical components or machine parts.
  • Install vehicle parts or accessories.
  • Adjust vehicle components according to specifications.
  • Assemble mechanical components or machine parts.
  • Install vehicle parts or accessories.
  • Align equipment or machinery.
  • Disassemble equipment for maintenance or repair.
  • Grind parts to required dimensions.
  • Repair tires.
  • Other duties as needed/ assigned.

Requirements


Requirements include but are not limited to:

  • Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.
  • Previous bike assembly experience or equivalent preferred
  • Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
  • Strong attention to detail
  • Ability to maintain open and positive relations with employees and customers
  • Interest in developing own skills and knowledge
  • Availability to work a flexible schedule based on business needs, including evenings and weekends
  • Ability to periodically lift 30 pounds

Nice To Haves


Preferred candidates will have knowledge and experience in any or all of the following systems and tools:

  • Adjustable hand wrenches
  • Bench mount stands Wall mount stands
  • Bike cable cutters
  • Box end spanners
  • Cable cutters
  • Cable stretchers
  • Cassette lock ring tools
  • Chain checkers
  • Chain cleaner brushes
  • Chainring nut wrenches
  • Compact scissors
  • Component cleaning brushes
  • Cone wrench sets
  • Crank bolt wrenches
  • Crank pullers
  • Crown race setters
  • Derailleur hanger alignment gauges
  • Desktop computers
  • Floor pumps
  • Folding hex wrench sets
  • Frame taps
  • Handlebar holders
  • Hex tools
  • Inventory management software
  • LightSpeed Cloud
  • Linkage clamps
  • Minipumps
  • Multipurpose hammers
  • Needle nose pliers
  • Offset brake wrenches
  • Open end wrench sets
  • P-handled hex wrenches
  • Pedal Powered Software Bicycle Repair Man
  • Pedal wrenches
  • Personal computers
  • Phillips head screwdrivers
  • Point of sale terminals
  • Portable repair stands
  • Precision spoke wrenches
  • Repair Traq
  • RepairTRAX
  • Screw type chain tools
  • Shop repair stands
  • Side cutter pliers
  • Spoke gauges
  • Sprocket removers
  • Straight blade screwdrivers
  • Threadless nut setters
  • Three-way hex wrenches
  • Tire levers
  • Wall mount stands
  • Web browser software
  • Wheel truing stands

Benefits


A competitive benefits package including bonuses, health insurance, paid vacations, store discounts and flexible scheduling are available to all associates.



Salary : $15 to $25/Hr
Minimum Education : High School or Equivalent
Job Type : Full Time
Category : Retail
Minimum Experience : 2 Yrs
Location : Acton, MA

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