Inside counter sales position, serving professional contractors, industrial and resale clients. Very diverse customer base and product offering of Industrial Grade Tools, Supplies, Safety products and related Accessories and parts.
Duties include serving walk in customers, by consulting with them and figuring out the best products that will meet their needs. Must use computer to serve the customer by inputting orders, invoicing customers, taking payments, and doing research to check stock, get pricing and gather information. Also, restock showroom and learn how to merchandise our products using displays and signage. Keep showroom pricing up to date. Call customers to advise when orders arrive or tools are ready for pick up. Complete paperwork needs, including closing out a cash drawer daily and confirming all tickets in computer. Process credit cards, handle cash and make change. Help with filing and scanning of documents as needed. With enough training, will begin to handle inbound sales calls and e-mailed requests for quote on product from customers. Pull orders for customers at the counter and periodically help in warehouse when short staffed there. Clear completed repair jobs by pulling the paperwork, staging the repaired tool and then calling the customer for pick up. Other duties as assigned.
Must be computer literate. Must know how to add and subtract and do basic math and use a calculator. Must be able to lift up to 75 lbs,, work on your feet many hours a day and be able to go up and down stairs. Experience in our industry is preferred but not required. Must be at least High School or equivalent graduate and be able to read and write clearly. Good communication skills are necessary. Neat and groomed appearance at work necessary. Must posses mechanical aptitude.
College Degree useful. Sales training and experience. Industry experience. Desire to grow, learn and be promoted. Willingness to pitch in and help whenever and wherever needed.
This is a full time job with vacation, sick pay, health insurance, 401K and other benefits. Qualifications do apply.
