Reference ID: 5231
Location: St. Johnsbury, VT
Category: Education/Training
Job Type: Full Time



NEKCA has an immediate opening for a Family Supportive Housing Service Coordinator (FSH) in Caledonian County. The FSH Service Coordinator will work intensively with individuals and families who are facing the risk of homelessness or are currently homeless by providing housing, case management, and coordination of services. The role of the FSH Service Coordinator is to work collaboratively with agencies and community partners to provide resources and support to FSH clients to ensure the acquisition of life skills and access to resources that will lead to permanent housing and a positive quality of life.


To apply, send cover letter, resume and 3 references to listed email; FAX to 802-334-5249 or mail to NEKCA Human Resources, PO Box 346, Newport, VT 05855. E.O.E.


·        Manage between 12 and 15 clients as part of the caseload.

·        Regularly meet with clients both inside and outside of the office to assess housing needs and complete intake, following grant protocol guidelines.

·        Work with family & landlord to negotiate residence

·        Provide home visits as determined by the individual family plan

·        Act as liaison between family and community resources

·        Ensure that family is engaged in financial empowerment, life skills, tenant education, parent and child resiliency, and support towards addiction recovery.

·        Work closely with local Community Partners team

·        Follow families up to 12 months

·        Provide tenancy education to families to alleviate any landlord/tenant disputes

·        Maintain appropriate and accurate records

·        Data entry and preparation of reports as assigned

·        Assist clients in the preparation of Individual Service Plans (ISP) to determine their goals and assist with self-advocacy with relation to housing and family services

·        Coordinate parent/child education with a Strengthening Families framework and support the development of family protective factors

·        Coordinate various plans among appropriate community partners, particularly in the areas Family Services, Reach-Up, and employment related supports. Engage in general advocacy with a focus on the goal of successfully obtaining permanent and safe housing for clients

·        Develop opportunities for employment for FSH participants in collaboration with the local employment consultants and job coaches

·        Attend all mandated training, and be available for additional training opportunities as identified supervisor

·        Attend local and state housing coalition meetings, and other meetings as assigned.

·        Maintain confidentiality consistent with the Agency’s policies and the law.

·        Attends Agency events, public awareness activities, education sessions, and fundraising events as workload allows


Minimum Requirements Include:

•            Bachelor’s Degree in Education, Human Services, Counseling or related field

•            Knowledge & experience of homelessness, poverty, mental health, substance abuse, trauma & violence

•            Experience working in home or community settings with families & children, working with families with complex needs, experience with home visiting preferred. 

•            Familiarity with regulations, laws, and procedures of the VT Agency of Human Services preferred

•            Knowledge of community resources & supports

•            Demonstrated ability to work effectively as part of a team

•            Ability to work with a wide range of people, including professionals & consumers while maintaining an awareness of each individual’s needs and strengths

•            Must be detailed oriented and able to maintain accurate records

•            A demonstrated commitment to a strengths-based intervention practice

•            Highly developed professional ethical standards

•            Access to reliable transportation and able to satisfy travel requirements

•            This position is a mandated reporter  


Health & Dental Insurance

Life & Accidental Death Insurance

Long Term Disability

Supplemental Insurance Options

Employee Assistance Program

Wellness Initiatives

Pension Plan (SEP)




Sick / Family Leave

Minimum Education: Bachelor's
Job Type: Full Time
Category: Education/Training
Minimum Experience: 1 Yr
Location: St. Johnsbury, VT