Family Supportive Housing Service Coordinator (FSH)

Reference ID: 5164
Location: St. Johnsbury, VT
Job Type: Full Time



Family Supportive Housing Service Coordinator (FSH) - NEKCA has an immediate opening for a Family Supportive Housing Service Coordinator (FSH) in Caledonian County. The FSH Service Coordinator will work intensively with individuals and families who are facing the risk of homelessness or are currently homeless by providing housing, case management, and coordination of services. The role of the FSH Service Coordinator is to work collaboratively with agencies and community partners to provide resources and support to FSH clients to ensure the acquisition of life skills and access to resources that will lead to permanent housing and a positive quality of life.    

To apply, send cover letter, resume and 3 references by email; FAX to 802-334-5249 or mail to NEKCA Human Resources, PO Box 346, Newport, VT 05855. E.O.E.


Responsibilities Include:

        Manage between 12 and 15 clients as part of the caseload.

        Regularly meet with clients both inside and outside of the office to assess housing needs and complete intake, following grant protocol guidelines.

        Work with family & landlord to negotiate residence

        Provide home visits as determined by the individual family plan

        Act as liaison between family and community resources

        Ensure that family is engaged in financial empowerment, life skills, tenant education, parent and child resiliency, and support towards addiction recovery.

        Work closely with local Community Partners team

        Follow families up to 12 months

        Provide tenancy education to families to alleviate any landlord/tenant disputes

        Maintain appropriate and accurate records

        Data entry and preparation of reports as assigned

        Assist clients in the preparation of Individual Service Plans (ISP) to determine their goals and assist with self-advocacy with relation to housing and family services

        Coordinate parent/child education with a Strengthening Families framework and support the development of family protective factors

        Coordinate various plans among appropriate community partners, particularly in the areas Family Services, Reach-Up, and employment related supports. Engage in general advocacy with a focus on the goal of successfully obtaining permanent and safe housing for clients

        Develop opportunities for employment for FSH participants in collaboration with the local employment consultants and job coaches

        Attend all mandated training, and be available for additional training opportunities as identified supervisor

        Attend local and state housing coalition meetings, and other meetings as assigned.

        Maintain confidentiality consistent with the Agencys policies and the law.

        Attends Agency events, public awareness activities, education sessions, and fundraising events as workload allows


Minimum Requirements Include:

            Bachelors Degree in Education, Human Services, Counseling or related field

            Knowledge & experience of homelessness, poverty, mental health, substance abuse, trauma & violence

            Experience working in home or community settings with families & children, working with families with complex needs, experience with home visiting preferred. 

            Familiarity with regulations, laws, and procedures of the VT Agency of Human Services preferred

            Knowledge of community resources & supports

            Demonstrated ability to work effectively as part of a team

            Ability to work with a wide range of people, including professionals & consumers while maintaining an awareness of each individuals needs and strengths

            Must be detailed oriented and able to maintain accurate records

            A demonstrated commitment to a strengths-based intervention practice

            Highly developed professional ethical standards

            Access to reliable transportation and able to satisfy travel requirements

            This position is a mandated reporter  


Health & Dental Insurance

Life & Accidental Death Insurance

Long Term Disability

Supplemental Insurance Options

Employee Assistance Program

Wellness Initiatives

Pension Plan (SEP)




Sick / Family Leave

Minimum Education: Bachelor's
Job Type: Full Time
Minimum Experience: 1 Yr
Location: St. Johnsbury, VT