NCTC is seeking a vibrant, diversified Member Relations Manager. The Member Relations Manager for NCTC is responsible for providing leadership and daily support to direct and indirect reports within NCTC. The Member Relations Manager will work directly with our members to support, communicate and train on tools NCTC has to support members.
The main activities of this position are to train, coach and mentor NCTC members by providing expert technical assistance to resolve roadblocks, assisting with support requests and providing overviews of NCTC products and services to support members. In addition, this individual will travel to member companies throughout the United States to visit with their business, coach and provide information on NCTC support services.
At NCTC, we're pioneering the future of the cable industry. Central to this aim are the people who work together to provide our membership solutions to solve challenges and get results. NCTC is a growth-oriented visionary that works with the best cable and broadband providers while partnering with suppliers and content providers who are laser focused on driving innovation in our industry.
Our work shapes the future of communications and supports more than 750 members who offer the technology that transforms the way people live and work. NCTC taps the strength of our member companies to navigate the changing landscape while creating new scale and efficiencies and industry leadership has never been more important. NCTC champions Americas independent cable and internet providers network innovators who create possibilities ignited by information, entertainment, and experiences. With a meeting of the minds culture, NCTC members succeed with scale, technology advantage, and shared expertise.
We are excited that you're here to join our team of innovators!
Why You'll Love Working Here:
Our well-rounded benefits package includes:
Generous paid time off (PTO) allowance
401(k) program with matching company contributions
Comprehensive health insurance coverage
Company-paid Life and AD&D Insurance
Our industry is changing faster than ever before, and as it does, were creating new lines of business and figuring out innovative ways to help our member companies stay competitive. See your best ideas come to life!
We recognize that you are more than your job. That's why we invest in our team members with company-funded health savings accounts, tuition reimbursement, optional onsite fitness classes, financial wellness courses and community service projects.