Bicycle Technician - Full Time

Summary

Hiring an experienced Bike Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list!

In this job you will

• Assemble and prepare bikes for sale.
• Perform a variety of service functions on new and used bikes.
• Provide one of a kind customer service through direct and detailed interaction with customers.

You are

• Dependable
• People-oriented
• Adaptable
• Detail-oriented
• Proactive
• Positive
• Problem solver

Repair experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.

Duties

Duties include but are not limited to:

• Apply shop standards in the assembly and repair of bikes and skis across the full product line.
• Evaluate the mechanical condition of the product and estimate the cost of repairs.
• Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
• Meet or exceed shop production standards.
• Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
• Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
• Assist customer in the sale or repair process by sharing product and technical knowledge as appropriate.
• Operate cash register as necessary.
• Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common workspace.Install and adjust speed and gear mechanisms.
• Assemble new bicycles.
• Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
• Align wheels.
• Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
• Shape replacement parts, using bench grinders.
• Repair holes in tire tubes, using scrapers and patches.
• Weld broken or cracked frames together, using oxyacetylene torches and welding rods.
• Paint bicycle frames, using spray guns or brushes.
• Install and adjust brakes and brake pads.
• Help customers select bicycles that fit their body sizes and intended bicycle uses.
• Sell bicycles and accessories.
• Install new tires and tubes.
• Clean and lubricate bicycle parts.
• Order bicycle parts.
• Build wheels by cutting and threading new spokes.
• Install vehicle parts or accessories.
• Adjust vehicle components according to specifications.
• Explain technical product or service information to customers.
• Sell products or services.
• Install vehicle parts or accessories.
• Perform basic equipment maintenance.
• Order materials, supplies, or equipment.
• Assemble mechanical components or machine parts.
• Install vehicle parts or accessories.
• Adjust vehicle components according to specifications.
• Assemble mechanical components or machine parts.
• Install vehicle parts or accessories.
• Align equipment or machinery.
• Disassemble equipment for maintenance or repair.
• Grind parts to required dimensions.
• Repair tires.
• Operate welding equipment.
• Paint surfaces or equipment.
• Other duties as needed/ assigned.

Requirements

Duties include but are not limited to:

• Apply shop standards in the repair of bikes across the full product line.
• Evaluate the mechanical condition of the product and estimate the cost of repairs.
• Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
• Meet or exceed shop production standards.
• Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
• Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
• Assist customers in the sale or repair process by sharing product and technical knowledge as appropriate.
• Operate cash register as necessary.
• Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common workspace. Install and adjust speed and gear mechanisms.
• Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
• Align wheels.
• Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
• Shape replacement parts, using bench grinders.
• Paint bicycle frames, using spray guns or brushes.
• Install and adjust brakes and brake pads.
• Install new tires and tubes.
• Clean and lubricate bicycle parts.
• Explain technical product or service information to customers.
• Sell products or services.
• Other duties as needed/ assigned.

Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems:

• Bicycle Maintenance (including E-bikes)
• Shifting Systems
• Braking Systems
• Disc Brake Systems
• Wheel Truing

Benefits

We offer a professional, career-oriented workplace focused on teamwork, learning, community service, and (of course) bicycling. Employee benefits include:

• Health insurance plan
• Company profit-sharing plan
• Employee Stock Ownership Plan (ESOP)
• Bicycle-friendly business with accommodations for bike-commuting staff
• Staff training programs
• Employee-purchase discounts

Landry's is an equal opportunity employer

About Us

Employee-owned company

Landry's Bicycles is collectively owned by our dedicated employees. As co-owners, Landry's staff have a vested interest in collaborative teamwork, exceptional customer service, and our visionary goal for Landry's to become "the best bike shop for the world." Founded in 1922, Landry's is now rated as one of "America's Best Bike Shops" - with a growing family of bicycle stores located in Massachusetts.

See Landry's website for more information: https://www.landrys.com