Retail Sales Manager

Summary

Hiring an experienced Bike Shop Retail Sales Manager. A passion for cycling, knowledge of bicycles, motivated sales driver, and a proactive and problem solving attitude are qualities at the top of our list!

In this job you will

• Manage the bike shop's overall operations and drive the sales floor with exceptional leadership and dedication to providing the highest quality retail experience.
• Work in collaboration with the Service Manager in directing the performance of sales and service staff for the store.
• Provide one of a kind customer service through direct and detailed interaction with employees and customers.

You are

• Dependable
• People-oriented
• Adaptable
• Detail-oriented
• Proactive
• Positive
• Problem solver

Bike Shop Management experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.

Duties

Duties include but are not limited to:

• Interact with customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories and clothing, and any other cycling-related products or services in the store.
• Responsible for driving the sales, energy and productivity of the store.
• Manage inventory processes including ordering, receiving and cycle counting.
• Organize and merchandise product cleanly and creatively.
• Train, mentor, and coach Sales Associates.
• Educate all staff regarding company policies, programs, and standards.
• Monitor productivity and performance of all staff.
• Demonstrate a commitment to your staff, your peers, your supervisors and the mission and values.
• Dedication to completing assignments and projects to meet the high standards of quality.
• Prepare staff work schedules and assign specific duties.
• Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
• Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
• Perform personnel functions such as selection, training, or evaluation.
• Other duties as needed/ assigned.

Requirements

Requirements include but are not limited to:

• 2+ years of bicycle retail management experience.
• 1-3 years of experience in sales, marketing, or business management related field a plus.
• High level of organizational ability; exceptional written and spoken communication skills.
• Detail-oriented and able to manage multiple projects simultaneously.
• Must be passionate about bicycles and promoting the benefits of a cycling lifestyle and culture.
• Enthusiastically embraces the concept of serving the customer and providing an exceptional retail experience.
• Is capable of safely lifting and carrying 25lbs on a regular basis.
• Availability to work a flexible schedule based on business needs, including evenings and weekends
• Is intrinsically self motivated, positive, and friendly; able to work both independently and as a member of a team; and thrives in a dynamic, fast-paced environment.

Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:

• Microsoft Excel
• Microsoft Outlook
• Bicycle Repair tools
• Training and Coaching/Development experience
• Sales Strategy formulation experience

Benefits

Other benefits to include but are not limited to

• Paid Time Off
• Health Insurance
• Generous employee discounts
• Competitive pay