Experienced Portfolio Community Association Manager

Summary

Who we are:

Navigate is an innovative management company providing services for condominiums and homeowners associations in Washington. Navigate is a leader in the industry, using the latest technology to make managing HOAs and Condominium Associations easier. We are looking to hire a full-time Community Association Manager to oversee a portfolio of communities. Navigate is the recipient of the 2024 Management Company of the Year by WSCAI.

What's in it for you:

Working for a management company dedicated to the industry, leading in the industry, and growing rapidly.

Work from home & flexible work hours

Competitive salary and Benefits

CAI Membership and Industry-related education paid by company

Duties

Duties and Responsibilities:

Day-to-day management of all communities. Tasks include, but are not limited to:

• Handle questions and concerns submitted by homeowners by email, phone, text, or through our website/app.
• Coordinate routine maintenance with vendors and contractors.
• Contact vendors to obtain quotes/proposals.
• Process and handle complaints.
• Prepare and send communication and notices to residents by email, mail, and text.
• On-site visit & inspection of communities.
• Respond to phone calls.
• Handle projects and tasks
• Budget Preparation
• Attend Board, Annual & Budget meetings (most of the time in the evening)
• Other administrative tasks (uploading documents, preparing reports, etc.).

Requirements

Skills and Qualifications:

• 2 years experience managing HOAs and/or Condominium Associations
• Excellent customer service
• Excellent written and oral skills
• Able to multitask, work independently and work as a team
• Excellent technology skills / enjoy learning new technology
• Strong organizational skills
• Excellent work ethics
• CAI Designations are preferred if experienced.
• Experience with Appfolio, Asana, Homewisedocs, and Ring Central preferred.
• Valid driver's license with reliable transportation

Benefits

Competitive Salary

Work from home

PTO

Medical, Dental, Vision

401K

Industry-related education paid by the company