Want to come work for a growing bicycle retailer right here in the heart of The Berkshires? Think you've got what it takes to succeed in a fast-paced work environment? Come and check out our award-winning company culture and core values, focusing on strong growth opportunities by putting the right people in the right places from within our business.
Berkshire Bike and Board is a growing family of local bike shops, all with a singular purpose-to get more butts on bikes. Our company culture is built around the bike - we are dedicated domestiques to our customers, we continually try to empower staff to take action, and of course, we are 'off the front' in everything we do! Our environment is a place that values fresh ideas and creative thinking, in addition to being fast-paced and demanding. Each of our four stores dominates its local market, and we can now call ourselves one of the leading pedal assist dealers in New England. We're proud to have built what we believe is truly one of the best bike shops in New England and a truly great place to come to work!
Our staff members will tell you that Berkshire Bike and Board is a great place to work. We offer competitive compensation in our industry. Pay is based on experience and talent. We not only give great discounts and continuing education to our staff, but full-time staff also receive additional benefits, including paid vacation time!
Working for Berkshire Bike and Board isn't just a job at a bike shop--it is a career in the bicycle industry. Our employee development path allows for upward mobility from sales, tech, and management in our local shops to opportunities at our brand headquarters. All employees will spend the first few weeks learning our culture, products, and processes-with group rides afterward. Other company-sponsored training includes brand-specific and fitting seminars as well as training to help match bikes perfectly with riders and consistent training on new products and practices for our mechanics.
If you are open to new ideas and excited about participating in an environment where delivering an outstanding customer experience is our guiding principle, check us out. And if you're passionate about bicycles, you'll fit right in!
The job of the service writer is to manage the service department workflow at the shop level. Running an organized and profitable service department is paramount to the success of Berkshire Bike and Board and this responsibility lies in the hands of the service writer. Properly diagnosing work that needs to be done on a customer's bike and communicating that clearly is the key to success of any great service writer.
