Chaparral Management Company

Community Association Manager

Reference ID : 11144
Location : Spring, TX
Category : None
Job Type : Full Time

Description

Summary


Chaparral Management Company is a family-oriented Community Association Management firm founded in 1985, an AAMC designation and successful track record of providing community management services to the Greater Northwest Houston and Southern Montgomery counties. Chaparral Management is a boutique Management Company located in Spring, Texas that provides customized a la carte services based on each association's needs and requirements. Recognized in 2016 and 2017 as Management Company of the Year! Our Mission is about responsibility, to enhance the quality of life and protect the property values in the communities we serve. Our Thinking, to strive towards the leading edge of our industry with excellence.


Our growing company is seeking an experienced Portfolio Community Manager to manage homeowner associations. Successful candidate must possess previous experience as a Community Association Manager, have strong work ethics, excellent interpersonal skills, the ability to effectively prioritize, manage and achieve results while handling multiple issues and projects. Solid verbal and written communication skills, a customer service orientation, computer literacy and solid business skills are required.


Duties

The Community Association Manager is responsible for providing the day to day operations of a portfolio of community associations. The Community Association Manager will effectively communicate with board members, homeowners and vendors, delivering excellent and professional service.


Duties include but not limited to:

  • Manage the day to day operations of Community Associations in accordance with management agreement and the Community Association's policies and procedures
  • Read, understand and be knowledgeable with management contracts and dedicatory documents for Community Associations
  • Guide Board of Directors by providing professional administrative and managerial assistance
  • Assist Board of Directors with hiring insured contractors to maintain and protect the community
  • Coordinate with the association's insurance agent to ensure coverage is in place as required by dedicatory documents
  • Manage and develop RFP/bid specifications with board approved scope of work for service contracts and special projects. Solicit bids for repair work as needed or for special projects; request work orders for emergency services and/or repairs
  • Assist Board of Directors/committee members with architectural control review process and compliance routine inspections as necessary
  • Oversee and conduct inspections of common areas and/or building facilities for maintenance
  • Prepare board packages according to the association's time frames; prepare monthly, quarterly or annual management reports for board packages, annual calendar and annual status reports for assessment mailing
  • Update management certificate and resale certificate as required
  • Ensure all board approved policies are recorded in accordance with dedicatory documents and state and federal laws
  • Attend association's monthly, bi-monthly, or quarterly night meetings
  • Prepare and post meeting agenda notices within the 72-hour legal notice deadline as required by law
  • Coordinate, attend and oversee association's special events as needed
  • Attend and oversee the coordination of the association's annual meeting with Board of Directors; prepare and distribute annual meeting notices as required by law
  • Develop and manage association's annual operating budget
  • Oversee all check requests and invoices and submit for payment to vendors in a timely manner via the accounts payable lockbox
  • Review monthly financial reports and present to the Board of Directors
  • Monitor association's client delinquency rate and collections process
  • Coordinate e-blasts and exercise good communication skills
  • Maintain good rapport with Board of Directors, Homeowners, Residents and Business Partners; respond promptly to all requests and in accordance with company policy
  • Respond to all staff members in a timely manner and in accordance with company policy
  • Participate in the on-call emergency cell phone rotation
  • Other duties as assigned

Requirements

The Community Association Manager will have:

  • Knowledge of community homeowner associations
  • Knowledge of the Board of Director's role and the role of the Community Association Manager
  • Knowledge of Microsoft Word, Excel, Outlook, PowerPoint, Adobe
  • Excellent and professional communication and organization skills
  • Excellent customer service
  • Time management and ability to prioritize
  • 2-5 years previous experience as Community Association Manager 
  • Industry designation preferred: CMCA, AMS, or PCAM

Nice To Haves



Benefits


Health, Dental, Vision, FSA and Supplemental Insurance

SIMPLE IRA

Paid Vacation and PTO

Salary Negotiable



Minimum Education : None
Job Type : Full Time
Category : None
Minimum Experience : 2 Yrs
Location : Spring, TX

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