The New Wheel

Bicycle Technician - Full Time

Reference ID : 110143
Location : San Francisco, CA
Category : Retail
Job Type : Full Time



We are looking for skilled bike mechanics!

If you are passionate about working for a company that believes in supporting the wellbeing of our planet and a positive person who is interested in learning about the ebike industry, this job is for you!

In this job you will

  • Assemble and prepare bikes for sale.
  • Perform a variety of service functions on new and used bicycles and electric bicycles.
  • Provide one of a kind customer service through direct and detailed interaction with customers.

What we are looking for

- Skilled bicycle mechanics and bicycle service professionals (no experience with electric bikes required; we'll train you)

- Hard workers with positive energy

- Mechanics who take pride in their work and pay attention to the details

- Must be comfortable on a computer - computer savvy a big plus

You are

  • Dependable
  • People-oriented
  • Adaptable
  • Detail-oriented
  • Proactive
  • Positive
  • Problem solver

Repair experience necessary. Riders and enthusiasts preferred. Open to all ages and levels of experience.


Duties include but are not limited to:

  • Apply shop standards in the assembly and repair of bikes across the full product line.
  • Evaluate the mechanical condition of the product and estimate the cost of repairs.
  • Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
  • Meet or exceed shop production standards.
  • Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
  • Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
  • Operate cash register as necessary.
  • Report or record replacement parts inventory and supply shortages to the Manager. Maintain shop cleanliness including bench and common workspace.
  • Assemble new bicycles.
  • Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
  • Align wheels.
  • Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
  • Install and adjust brakes and brake pads.
  • Install new tires and tubes.
  • Clean and lubricate bicycle parts.
  • Build wheels by cutting and threading new spokes.
  • Install parts and accessories.
  • Adjust components according to specifications.
  • Perform basic equipment maintenance.
  • Other duties as needed/ assigned.


Requirements include but are not limited to:

  • Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.
  • Previous bike assembly experience or equivalent preferred
  • Interest in working in a team environment committed to providing an excellent service experience while increasing sales through service
  • Strong attention to detail
  • Ability to maintain open and positive relations with employees and customers
  • Interest in developing own skills and knowledge
  • Ability to periodically lift 75 pounds

Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:

  • Adjustable hand wrenches
  • Bench mount stands Wall mount stands
  • Bike cable cutters
  • Box end spanners
  • Cable cutters
  • Cable stretchers
  • Cassette lock ring tools
  • Chain checkers
  • Chain cleaner brushes
  • Chainring nut wrenches
  • Compact scissors
  • Component cleaning brushes
  • Cone wrench sets
  • Crank bolt wrenches
  • Crank pullers
  • Crown race setters
  • Derailleur hanger alignment gauges
  • Desktop computers
  • Floor pumps
  • Folding hex wrench sets
  • Frame taps
  • Handlebar holders
  • Hex tools
  • Linkage clamps
  • Minipumps
  • Multipurpose hammers
  • Needle nose pliers
  • Offset brake wrenches
  • Open end wrench sets
  • P-handled hex wrenches
  • Pedal Powered Software Bicycle Repair Man
  • Pedal wrenches
  • Personal computers
  • Phillips head screwdrivers
  • Point of sale terminals
  • Portable repair stands
  • Precision spoke wrenches
  • Screw type chain tools
  • Shop repair stands
  • Side cutter pliers
  • Spoke gauges
  • Sprocket removers
  • Straight blade screwdrivers
  • Threadless nut setters
  • Three-way hex wrenches
  • Tire levers
  • Wall mount stands
  • Web browser software
  • Wheel truing stands
  • Ebike diagnostic software


  • Regular schedule Monday through Friday, 8:45am to 5:15pm
  • Health and Dental (for full time)
  • Paid vacation (for full time)
  • 401K
  • Paid training opportunities
  • Pre-tax commuter benefits
  • Lots of room for advancement and promotion (we are growing quickly)
  • Secure, non-seasonal employment
  • Employee discounts on top brand bicycles and parts

Salary : $22 to $32/Hr
Minimum Education : High School or Equivalent
Job Type : Full Time
Category : Retail
Minimum Experience : 2 Yrs
Location : San Francisco, CA

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